Terms and Conditions

Welcome to Max Voyage Holidays. By booking a trip with us, you agree to the following terms and conditions. Please read them carefully before making any reservations.

1. Booking & Payments

• All bookings require a non-refundable deposit at the time of confirmation.
• Full payment must be completed 10 days before the departure date.
• Prices are subject to change due to currency fluctuations, airfare changes, or supplier modifications.
• Late payments may result in trip cancellations or penalties as per supplier policies.

2. Cancellations & Refunds

• Cancellation requests must be submitted in writing via email.
• Refund eligibility depends on the cancellation date relative to the departure date:
  • 30 days before departure – Full refund minus deposit and administrative fees.
  • 15 days before departure – Partial refund as per supplier policies.
  • Less than 5 days before departure – No refund applicable.
• Refunds are subject to deductions for processing fees, supplier charges, and non-recoverable costs.

3. Travel Documents & Visa Requirements

• Travelers must hold a valid passport with at least six months’ validity from the return date.
• Visa requirements vary per destination. Max Voyage Holidays provides visa assistance but does not guarantee visa approvals.
• Travelers are responsible for obtaining the necessary travel permits and fulfilling entry requirements.

4. Travel Insurance

• Travel insurance is highly recommended for all bookings.
• Insurance should cover medical emergencies, trip cancellations, lost baggage, and unforeseen travel disruptions.
• Max Voyage Holidays is not liable for losses due to lack of insurance coverage.

5. Changes & Modifications

• Itinerary changes may occur due to unforeseen circumstances (e.g., weather, airline delays, government restrictions).
• Max Voyage Holidays reserves the right to modify tours or replace services with alternatives of equal value.
• Any changes requested by the traveler may incur additional charges.

6. Responsibilities & Liabilities

• Max Voyage Holidays acts as an intermediary between travelers and service providers (airlines, hotels, transport, etc.).
• We are not responsible for service failures, delays, or losses caused by third parties.
• Travelers are responsible for their personal belongings. Lost or stolen items are not the liability of Max Voyage Holidays.
• Any disputes arising from this agreement shall be governed by the laws of [Applicable Jurisdiction].

7. Health & Safety Compliance

• Travelers must comply with all health and safety regulations, including vaccinations, COVID-19 protocols, and local guidelines.
• Max Voyage Holidays is not responsible for trip disruptions due to non-compliance with health regulations.

8. Code of Conduct

• Travelers must respect local customs, laws, and fellow tour members.
• Any disruptive or inappropriate behavior may result in trip termination without refund.

9. Force Majeure

• Max Voyage Holidays is not responsible for cancellations or disruptions due to natural disasters, political unrest, pandemics, strikes, or other unforeseen events beyond our control.
• In such cases, refunds or rescheduling will be assessed on a case-by-case basis.